NWG Network

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TextSafe and Suicide TextSafe

This is an initiative whereby a text is sent to vulnerable people encouraging them to get in touch via Missing People’s 24/7 helpline. The text is sent from Missing People rather than the police. Therefore, those who might be hesitant to contact the police still have access to assistance from a ‘neutral’ confidential charity. It may be that as a result of getting in contact with Missing People, the missing person then decides to initiate contact with the police, their family or social services. Therefore, as well as providing a crucial safeguarding role, TextSafe is also likely to reduce the number and duration of missing episodes.

Suicide TextSafe is a similar initiative, except in addition to the text, a notification is sent to the Samaritans if it is recognised that the person is suicidal. The Samaritans then attempt to make contact with the missing person by phone to talk through their crisis.

Further information from: https://www.missingpeople.org.uk/how-we-can-help/professionals/police-services/180-request-a-textsafe.html

Author: Missing People
Organisation: Missing People
Last Updated: 28th May 2020

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TextSafe and Suicide TextSafe

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