NWG Network established and manage the national CSE Response Unit.  In line with the Department for Education’s requirements, we have implemented a model developed to meet the needs of professionals tackling CSE, drawing on the best of our skills and knowledge of specialists working across the UK.


Building capacity and capability in public services at a local level to tackle CSE

The CSE Response Unit builds on, and benefits from, the foundations of NWG Network’s single point of contact success to date in building local level capacity to tackle CSE:

As a trusted expert organisation, independent from any particular public sector or private enterprise, able to deal with issues in confidence without the limitations of public command and reporting structures.

A multi-sector organisation, with expertise and connections with over fourteen thousand members disseminating information through their local networks – police, social work, health, education, youth, voluntary and private sector professionals – able to support co-operation and shared learning and also deal with issues that span several sectors and address the gaps in between.

The CSE Response Unit has established an extended out of hours helpline service giving access to support to enable acceleration of child protection concerns.

The CSE Response Unit established a new national knowledge and information system providing 24/7 accesses to over 1000 CSE resources, a personalised learning pathway and secure portal for information sharing. Public, private and voluntary sector professionals across the UK  benefit from the wealth of current knowledge and resources, tried and tested at a local level, shared from a diverse range of UK and international sources.

The CSE Response Unit opens up professionals’ access to NWG’s established portfolio of secure specialist fora, seminars and training events, and facilitates further development of national fora on other subject matters that need to be covered – particularly youth offending, schools and education – to increase work in prevention and awareness informed by gaps identified locally and nationally.

Targeted advice on CSE and a demand-led system of bespoke short-term support

The CSE Response Unit addresses the joint challenges of identifying and responding to need from the local areas where most support is needed, and enabling all local areas to improve their capacity to implement recommendations already identified from a wide range of inquiry and review reports.

The Unit is demand led, seeking and responding to feedback from Local Safeguarding Children Boards (LSCBs) to ensure the right balance of priorities between peer review for local areas and action-focused support to implement improvements.

Following inspections from CQC, HMIC, and OFSTED assessment of LSCBs and their performance in respect of CSE, the Unit is available to assist in responding to areas identified as in need of improvement and strengthening the implementation of recommendations.

The Unit promotes the NWG benchmarking tools to enable local areas to be proactive in assessing their need for peer support from the register of specialists and/or short term bespoke support from the unit.  The tools are accessible online and the Unit offers guidance in the application.  The tools are reviewed and developed on an ongoing basis to take advantage of continual learning from experience and to incorporate new recommendations.

This method of working enables the unit to provide support to implement successful national campaigns at local/regional levels to prevent confusion, duplication and diversion in communication and retain a single point of contact for professional to access support, information and resources.

Register of Skills and Knowledge for nationwide deployment

The CSE Response Unit incorporates a CSE register of skills and knowledge from professionals across sectors, professions and experience by recruiting and developing a register who offer bespoke support alongside a small central team that manage capacity and capability-building and service development.

The range of skills and knowledge covers organisational expertise and individuals with specific experience.